How do I reset my connected vehicle?

Your connected vehicle can be reset in two ways:

• A Factory Reset of your SYNC^® system restores factory settings and removes:
  • Vehicle modem users
  • SYNC settings
  • Call history and text messages
  • Paired devices
  • Navigation favorites
• A vehicle modem reset only removes:
  • Vehicle activations
  • Vehicle modem users

Note: Prior to selling a vehicle, every customer should perform a Master Reset (similar to resetting a mobile device when upgrading).

Additional Information

How do I perform a Master Reset with SYNC 4A?
How do I activate my vehicle's modem?