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How do I reset my FordPass Connect™ modem?
The FordPass Connect reset will delete all authorized users. SYNC® system settings, phone book, call histories and paired devices information will be retained. To perform this in-vehicle reset:
- Access your vehicle.
- Ensure that your vehicle is on, running, and in park.
- Select the Vehicle image at the top of the SYNC screen.
- Tap the General icon.
- Scroll down and select Reset.
- Tap FordPass Connect Reset.
- Scroll down and select Reset All.
- A message will appear confirming that all FordPass Connect settings will be erased and reset to the factory default.
- Tap Continue.
- Once the FordPass Connect reset is complete, return to the Home screen in the app if you want to reactivate your vehicle.