How do I add another user to my vehicle?

As the Primary User, you can authorize others to have access to your connected vehicle. When a secondary user requests access to your connected vehicle, take the following steps:

  1. On the FordPass App, select Account.
  2. Scroll down and select Message Center.
  3. Select the Vehicle Access Request message.
  4. Choose one of the following:
    • Tap No to deny the secondary user access
    • Tap Yes to grant access to your connected vehicle.
    • If you choose Yes, enter your Username and Password.
  5. Tap Next to complete the request. 


  • A denied user can request four more times after their first request.
  • If they are denied for all five requests, they will receive a Request Blocked message. 
  • An alert banner will display under your vehicle until you allow or deny access to the secondary user.

Additional Information

How do I activate my vehicle's FordPass Connect modem?
How do I perform a Master Reset with SYNC 4A?