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How do I Schedule a Mobile Service in FordPass®?
To schedule Mobile Service through the FordPass App, you must first:
- On FordPass, select Service.
- Tap the Book Service tile.
- Select Mobile Service.
- Select OK when the site requests to use your location.
- You can use the address based on your current location, or tap Update Address to use another location.
- Select your Preferred Dealer.
- Choose and Date and Time for your Mobile Service. Dates when the Mobile Service Van is available are in black.
- Tap Continue.
- Select a Maintenance Package. If you don't want one at this time, tap the box next to I don't want to perform a maintenance.
- Select a Service Package.
Note: Mobile Service will be automatically selected, and counted as a Service Package on your summary. - Tap Continue.
- Select a preferred method of communication, including:
- SMS
- FordPass
- Once the Summary page displays, you can tap Change next to any section you wish to amend, or tap Finish Booking.
Additional Information
How do I Schedule a Pickup and Delivery Request?
How do I Reschedule or Cancel my Service Booking?