How do I reschedule or cancel my Service Booking in the FordPass® App?

To reschedule or cancel a Scheduled Service with FordPass:


  1. On the FordPass App, navigate to Service.
  2. Select the Book Service tile.
  3. The My Schedules page displays with all upcoming Scheduled Services. From this page you can:
    • Tap Reschedule to make changes to your Schedule Service.
    • Tap Cancel to cancel the Service entirely.