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Next Steps After Reservation
1. Reserved
Once your reservation has been done, we’ll send you an email confirming your order has been placed. You can then track the progress of your reservation through your Ford Account. We’ll also send you an email whenever there are any updates.
1. Reserved
Once your reservation has been done, we’ll send you an email confirming your order has been placed. You can then track the progress of your reservation through your Ford Account. We’ll also send you an email whenever there are any updates.
2. Dealer will contact you to confirm a reservation
After reservation your dealer will call you to confirm a reservation and explain for next step
2. Dealer will contact you to confirm a reservation
After reservation your dealer will call you to confirm a reservation and explain for next step
3. Sign Contract at Dealership /
Confirm Order
Your dealer will inform you when you should sign the contract
3. Sign Contract at Dealership
/ Confirm Order
Your dealer will inform you when you should sign the contract
4. Organize Payment
Your balance can be taken by your preferred dealer through your preferred payment method or available payment method at dealer
4. Organize Payment
Your balance can be taken by your preferred dealer through your preferred payment method or available payment method at dealer
5. Pick Up Your Ford
Your delivery time will depend on when you order and what lead time you select when you place your order. An estimated delivery date will be provided to you when you sign the contract with the dealer
5. Pick Up Your Ford
Your delivery time will depend on when you order and what lead time you select when you place your order. An estimated delivery date will be provided to you when you sign the contract with the dealer
Cancel
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FAQs
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Your Ford Dealer will then contact you to guide you through the order confirming process.
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1. Reserved – When you successfully reserve your vehicle online. You can cancel online with a full refund.
2. Delivery Scheduled – After you finalize the deal and sign a contract to confirm an order with your Ford Dealership, your Ford Dealer will change the status to Delivery Scheduled. At this point, you will no longer be able to cancel online. But you will be able to request your Ford Dealer to cancel for you if required.
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A Ford Member Account lets you sign in to the Ford website to save and manage your personal and reservation information. You are required to create a Ford Account to reserve a vehicle online. All reservations made online can be tracked in your Ford Account at https://www.ford.co.th/en/buy/myreservation/.
A Ford Member Account lets you sign in to the Ford website to save and manage your personal and reservation information. You are required to create a Ford Account to reserve a vehicle online. All reservations made online can be tracked in your Ford Account at www.ford.co.th/en/buy/myreservation/.
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Reservation once done online cannot be edited through the website. However, you may request your Ford Dealer to provide support to change the specification of your reservation offline.
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Yes. When you make cancellation prior to a reservation becoming a confirmed order and schedule delivery , you will receive a full refund. You can do this from your Ford Member Account at https://www.ford.co.th/en/buy/myreservation .If for some reason, you cannot process the cancellation online you can contact a Ford Customer Experience Representative at Ford Call Center 1383 or 1-800-225-449 (Toll Free) Upon cancelling, allow 3-4 weeks for the THB 5,000 Reservation Deposit to be credited to your original form of payment.
Yes. When you make cancellation prior to a reservation becoming a confirmed order and schedule delivery , you will receive a full refund. You can do this from your Ford Member Account at www.ford.co.th/en/buy/myreservation .If for some reason, you cannot process the cancellation online you can contact a Ford Customer Experience Representative at Ford Call Center 1383 or 1-800-225-449 (Toll Free) Upon cancelling, allow 3-4 weeks for the THB 5,000 Reservation Deposit to be credited to your original form of payment.
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Actual delivery time may vary based on the vehicle model and configuration selected. Your Ford Dealer will keep you up to date and provide more detail about delivery timing once the process is underway.
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No. The Purchase Agreement shall be between you and the Ford Dealer and not Ford. Your Reservation Deposit is sent to your selected dealership.
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Customers can make up to 2 reservations per model through their user account .
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You can see your reservation by logging in to your Ford Member account and selecting the Manage Reservation.
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You can contact your dealer any time after you make your reservation and share your Reservation ID for reference to start the conversation. Your chosen Ford Dealer will also contact you to guide you through the purchasing process.
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You can cancel the reservation online and can reserve your Ford vehicle with another dealer.
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For online reservation, you can log in www.ford.co.th/en/buy/myreservation/ and view the deposit payment confirmation. You can also check the confirmation e-mail received from Ford.
For online reservation, you can log in www.ford.co.th/en/buy/myreservation/ and view the deposit payment confirmation. You can also check the confirmation e-mail received from Ford.