How can I book a service online?

You can now book a service for your Ford using the FordPass app or by visiting the Ford website. Simply fill out the form on the website or the app and select your preferred service dealer to get your Ford vehicle serviced with the least amount of hassle, without any extra charges. You can modify or cancel your booking at any time too. Know More 

To use the Book Service feature in FordPass, your vehicle must be added to the app.

1. In FordPass, navigate to the Service landing page.
2. Select the Book Service tile.
3. Select In-Dealer Service.
4. Select your Preferred Dealer or a different Dealer from the list of nearby Dealers.
5. Tap Yes if you want to select a Service Advisor or tap Skip.
6. Choose the Date and Time for your appointment, and tap Continue.
   Note: Appointments must be scheduled at least three days in advance.
7. Select the maintenance type. You can select a variety of services and view the estimated service price.
   • Choose Parts to select repairs, such as:
     • Brake replacement
     • Battery replacement
   • Choose Service to select for maintenance and services, such as:
     • Wheel Alignment
     • Wheel Balancing
     • Car Wash
8. Tap Continue.
9. Select your preferred method of contact, including:
   • SMS
   • FordPass
   • Email
10. Tap Save.
11. Your appointment overview displays. Select Edit next to any section you want to change.
12. Tap Finish Booking.

Additional Information

How do I reschedule or cancel my Service Booking?
How do I schedule a Pickup and Delivery request?
How do I schedule Express Service in FordPass?