What is the dealer warranty claim process?

Understanding the Ford New Vehicle Warranty Claim Process. A guide on how to address potential vehicle repairs and determine coverage at an authorised dealership in Thailand.

Should you believe that your Ford vehicle requires a repair and that this specific repair should be covered under the provisions of your Ford New Vehicle Warranty, the initial step is to contact your local authorised Ford dealership to schedule a service appointment for diagnosis.

Once your vehicle is at the dealership, qualified technicians will perform a professional diagnosis to identify the nature and cause of the problem you have reported.

Following the diagnostic assessment, the dealership will evaluate whether the required repair falls within the coverage outlined by the terms and conditions of your Ford New Vehicle Warranty.

Subsequently, the dealership will inform you of their findings and confirm whether the identified repair is eligible for coverage under the warranty.

For detailed information regarding the specific conditions, limitations, and full terms of your warranty coverage, please refer to your official Ford Warranty Booklet.