What Does Warranty Cover And Exclude?

Coverage

Ford New Vehicle Warranty

This covers the repair or replacement of any parts found to be defective as a result of a manufacturing or material defect within the warranty period. This part will be repaired or replaced free of charge by any authorised dealer, regardless of any changes of vehicle ownership during the Ford New Vehicle Warranty period.

Parts Warranty

Authorised Ford Dealers only use original Ford replacement parts for warranty repairs. These parts meet our stringent quality and safety standards, which means the performance and the resale value of your Ford should not be compromised.

Corrosion Protection Warranty

Your Ford original body is covered against perforation for Ford New Vehicle Warranty period from the vehicle's warranty commencement date. However, surface rusting caused by scratches or stone chips, isn’t covered and other exclusions apply.

Exclusions

Items that are not covered

Maintenance costs and wear and tear items, since they do not arise from defects in factory materials or workmanship, are not covered by the Ford New Vehicle Warranty. While the minimum maintenance requirements are set out on the owner manual, climatic and operating conditions or driving habits may require the performance of additional or more frequent maintenance services. Please refer to ‘severe/unusual conditions’ on the warranty and service booklet. Your Servicing Dealer can advise you on these matters.

The maintenance items, except where they are required as a result of defects in factory materials or workmanship, for which you may be required to pay include:

  • engine tune-up,
  • maintenance servicing of emission control systems devices,
  • cleaning of the fuel system,
  • wheel balance and alignment,
  • adjustment of clutch or brakes,
  • removal of body rattles and squeaks and the general tightening up of components,
  • keypad batteries (where fitted),
  • replacement of items such as oil/fuel/air filters, emission control valves, spark plugs, wiper blades, engine and other belts, hoses and brake and clutch linings,
  • the addition of lubricants,
  • repair/replacement of trim and appearance items,
  • repair/rectification of paint damage, dents, scratches, chips and marks
  • repair or replacement of tyres caused by:
  • normal wear,
  • damage such as cuts, snags, bruises, bulges and impact breaks (from kerbs or potholes),
  • damage caused by a puncture or tyre repair, or
  • damage caused by improper inflation or alignment, tyre chains, racing, driver abuse, spinning (such as when stuck in mud or snow), improper mounting or dismounting.