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What do I do if Android Auto will not connect to SYNC4A?
You may currently be experiencing a wired or wireless connection issue if you are using the Android Auto app with your SYNC 4A system. This is due to a recent Android Auto update to version 6.4.411714.
Wireless connection issues
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Delete your paired phone using SYNC.
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Tap the Vehicle icon on your vehicle's SYNC screen.
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Press Settings.
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Tap Phone List.
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Select Phone.
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Press Delete (waste bin icon).
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Perform a SYNC Module Reset.
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Power your phone completely off for 1-2 minutes.
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Power your phone back on.
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Connect your phone to the USB port in your vehicle to pair your phone with SYNC.
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Enable Android Auto.
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Tap the Vehicle icon on your vehicle's SYNC screen.
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Press Settings.
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Tap Android Auto Preferences.
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Select Enable Android Auto.
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If this does not resolve the issue, continue to tether your phone with a USB port for Android Auto capabilities.
USB connection issues
If your Android phone reboots when connected to SYNC via a USB cable, update Chrome to 88.0.4324.181 or later.
Note: Your cell phone service provider can assist you if you're having difficulty updating your device.