How does Ford decide to issue a Recall?

All recall programs are VIN specific. Vehicles involved in a recall may be identified by specific build dates within a model year, the assembly plant or other factors. If a program is announced on a vehicle, Ford will notify the last owner on record by mail. Should you receive a letter or find that your vehicle is involved in a recall, we recommend you contact your nearest dealership via https://www.ford.co.th/en/locate-a-dealer/ as soon as possible to schedule an appointment.

Ford Motor Company identify areas of concern through various means. These can include, but not limited to, reviewing internal data from manufacturing, engineering and supplier quality teams. Ford also takes feedback from consumers and dealers seriously, bringing that information into the relevant forums for further investigation.