How does Ford decide to issue a Recall?

Learn how Ford Motor Company identifies potential safety concerns, determines which vehicles are affected by a recall, and how owners are notified to ensure timely and effective resolution.

Ford Motor Company prioritizes vehicle safety and identifies areas of concern through various comprehensive means. These include, but are not limited to, rigorous review of internal data from manufacturing, engineering, and supplier quality teams. Furthermore, Ford highly values and investigates feedback received directly from consumers and authorized dealerships.

All recall programs are VIN (Vehicle Identification Number) specific. Vehicles involved in a recall are precisely identified based on factors such as specific build dates within a model year, the assembly plant, or other relevant criteria.

Should a recall program be announced that affects your vehicle, Ford will notify the last owner on record by mail. If you receive such a letter or discover that your vehicle is involved in a recall, we strongly recommend that you contact your nearest authorized Ford dealership as soon as possible to schedule an appointment for the necessary repair.