How can I find Field Service Actions for my vehicle?

Stay informed about the safety and quality of your Ford vehicle. Learn how to easily check for any applicable Field Service Actions (Recalls) using your Vehicle Identification Number (VIN) on the official Ford platform.

At Ford, we are committed to delivering high-quality, dependable vehicles. Occasionally, we may identify a potential issue with a vehicle that requires attention. While we endeavour to notify affected owners directly, you can proactively check for any open Field Service Actions, also known as Recalls, applicable to your vehicle at any time.

The most efficient way to do this is by entering your unique 17-digit Vehicle Identification Number (VIN) into the search tool available on the official Ford Field Service Action platform.

Your VIN is a crucial identifier and can be located in several places on your vehicle. Look at the base of the windscreen from the outside, or check the vehicle build and compliance labels typically found on the driver's side front or rear door openings. Alternatively, your VIN is also present on official documents such as your vehicle registration papers, insurance policies, or finance statements.

Please ensure you accurately enter the 17-character VIN, which consists of both numbers and letters. Incorrect entry, such as mistaking the letter 'O' for the number '0', can lead to search errors. Please carefully confirm your VIN before proceeding with the search.

If the search indicates that your vehicle has an open Ford Field Service Action, please contact your nearest authorised Ford dealer without delay to schedule an appointment for the necessary repair.