Do Ford vehicle recalls expire?

Are you wondering if there is a time limit on getting your vehicle’s recall repaired? Learn the crucial differences between safety recalls and customer satisfaction programs, including their expiration rules and how to get your vehicle serviced for free.

It is important to understand that Ford issues different types of vehicle service programs, each with its own set of guidelines regarding validity and expiration:

• Safety, Compliance, and Emissions Recalls: These critical actions address potential issues affecting your safety or regulatory compliance. These recalls do not expire. Your affected Ford vehicle remains eligible for the necessary repairs or modifications at no cost to you, regardless of the vehicle's age, mileage, or ownership history, until the work is successfully completed.
• Customer Satisfaction Programs: Unlike safety recalls, these programs address non-safety-related performance or cosmetic adjustments. The customer satisfaction programs are time-sensitive and do have specific expiration dates and/or mileage limitations.

Detailed terms, including any applicable deadlines or mileage limits for Customer Satisfaction Programs, are sent directly in an official letter to the last registered owner of the affected vehicle.

To ensure your peace of mind and keep your vehicle performing at its best, we recommend regularly checking your vehicle's recall status. You can verify if your vehicle has any outstanding recall actions by contacting your local authorized Ford Thailand dealer or visiting our official website.