How to refund dealer deposit?

Any refund of a deposit that has been paid to an authorized Ford dealership should be handled inline with the deposit refund policy the dealer has set out.

The dealer will handle any requests for a refund of a deposit inline with their policy. Normally, they will process refunds within 30-45 working days.

However, should any questions or concerns, or in the event of any dispute, your first point of contact should be with the Sales Manager you purchased your vehicle from.

If you need help from Ford, contact the Ford Customer Relationship Centre by email at fordthai@ford.com or by phone at 1383. Ford can assist at any stage with inquiries. However, you should discuss the matter first with your selling Ford Dealer.