What is Ask Ford?

Ask Ford is the 24/7 self-service tool to answer questions with information from databases. It is intended to enhance your experience. For consumers, it is accessible via the “Ask Ford” button on the Ford website.

Ask Ford will enable customers to ask questions regarding their vehicle, special interests or services that Ford can provide. This feature goes beyond just self-service and provides on hand information from an article. 

Ask Ford will be the first point of contact to find information, further links and contacts. Start your experience by simply clicking on the “Ask Ford” button and you can category to find related content, discover the routine services that keep your Ford vehicle performing at its peak or enter your question. Our “virtual agent” will analyze your question and present the best available answer from Ford data.

Try “Ask Ford”, and we encourage you to provide feedback to us through the survey to help us to improve our service on a continual basis.