How do I contact the Ford Customer Relationship Center?

Find the contact details for the Ford Call Center to receive assistance, inquire about vehicle information, book service appointments, or report concerns. You can easily reach us via 1383 or our toll-free hotline for provincial areas to ensure peace of mind in every journey with Ford.

Ford is committed to providing you with the best ownership experience. Whether you have questions regarding our products, technical specifications, after-sales services, or require any other form of assistance, our Ford Customer Relationship Center team is ready to provide dedicated support through our convenient and efficient channels.

You can contact us directly through the following channels:

• Hotline: 1383
• For upcountry areas (free call): 1-800-225-449

Whether you need more information about the features of a new Ford model, details about your warranty, or assistance in coordinating with a service center, our professional team is here to listen and provide guidance to ensure your complete satisfaction at every step of your Ford service experience.