How do I view Vehicle Health Alerts in FordPass®*?

Vehicle Health Alerts (VHAs) can be found on the Vehicle screen in FordPass. 

Important: You must be an authorized modem user to access this feature. If you do not have access, visit our Request Vehicle Authorization topic for steps.

Viewing Vehicle Health Alerts in FordPass

  1. Open the FordPass App. 
  2. Navigate to the Vehicle screen. 
  3. Select Vehicle Status.
  4. Scroll down and tap Vehicle Support.
    • Select Alert Guides to view a list of indicator meanings. 
    • Select My Vehicles Health Setup for VHA connection setup and follow the screen instructions. 

Alert Types

VHAs give you a better understanding of what a warning light means, the indicator level of importance, what could be causing the problem, and steps that can be taken to resolve it.

Note: The alert types are based on color.

  • Yellow: VHA 
  • Green: No alerts 

If you experience any issues, contact a Guide using the Account > Help path in FordPass.