Why is my imported vehicle not working with FordPass™?
FordPass is designed to work with vehicles from its market. Grey Imports and their FordPass Connect™ modems are incompatible due to being designed for markets other than Thailand.
While a Grey Import's VIN can be added to FordPass, available features are limited.
Some features not supported in Grey Imports include:
- Vehicle image
- Service history
- User manual
- Support videos link
- Remote Start/Stop
- Remote Lock/Unlock
- Vehicle data and location
- Warranty information