What is a diagnostic fee?

A dealership is generally entitled to ask for payment of a diagnostic fee, which covers the labour cost to determine the cause of a vehicle's concern. Upon diagnosis, if the repair is covered under an applicable warranty, extended service plan, recall, field service action, the diagnostic fee would be waived.

If a repair is not covered under an applicable program as mentioned above, the diagnostic fee becomes part of the repair cost which is paid for by the customer.