How do I contact Ford app support?

You can browse commonly asked questions and troubleshooting tips on our Ford app support page. To speak with someone, contact Ford app support using the app or by calling 1383.

Important: Ford app support is available: Monday – Friday | 8 a.m. – 6 p.m. | Saturday – Sunday | 8:30 a.m. – 5 p.m. | 

Popular Ford App Support Categories

• Ford App Connect
• Ford App Remote Features
• Manage my Ford App Account
• Troubleshooting

Contacting Help in the Ford App

To contact support in the Ford app:

1. Log in to the Ford app.
2. Select Account.
3. Tap on Settings.
4. Scroll down to Help.
5. Select one of the options available.

Calling the Support Line

If you cannot access the Ford app, call 1383 for support.

Additional Information

How do I activate my vehicle's modem?
How do I use the remote start feature in the Ford app?