What is FBC?
Fleet Business Center or FBC was first established in Thailand in 1998 to serve and facilitate corporate clients in a B2B (Business to Business) manner.
It handles marketing activities involving clients in public and private sectors, institutions and small enterprises with any degree of requirement from one single car to one fleet of cars.
At FBC, our team of staff is ready to provide you with excellent pre-sale and after-sale services to ensure that our privileged Ford Fleet customers get the most out their Ford vehicles at all times.
How do I get more information about FBC?
The following are three convenient ways for you to get in touch with FBC.
1. Contact Ford Fleet Business Center (FBC) directly by Tel. 0-2686-5858
or Fax. 0-2686-4209, from 8.30-17.30 hours, Monday to Friday.
2. Contact FBC via the Internet. You can complete a request form online covering the information of the Ford models that you need, and our team will proceed your request as soon as possible.
3. Contact any authorized Ford showroom nationwide.
What does FBC offer?
1. FBC provides detailed information about all Ford models, purchasing terms and conditions, after-sale service and financial service.
2. FBC coordinates with all relevant organizations to ensure that our valued Ford customers are superbly cared for, both before and after sale.
3. FBC provides helpful assistance to customers to ensure that their utmost satisfaction is achieved.
4. FBC collects customer suggestions and complaints for further improvement.
For other services apart from the above or for emergency assistance, please contact our Ford Hotline Tel. 0-2264-0099 for Bangkok, or call toll-free 1800-225-449 for upcountry, from 8.30-18.30 hours, Monday to Friday, and from 8.30-12.00 hours on Saturday.
