This is an additional customer unit for non-fleet customers. However, as a fleet customer, the service can offer you an alternative point of communication with Ford, especially out-of-hours, providing fast and efficient liaison between you and Ford's various departments. You can request and receive prompt assistance for all road emergencies, auto accidents and engine troubles. The unit also acts as an information center, supplying the latest updates on Ford's business activities in Thailand. Additionally, we provide specifications and prices for all Ford models, details about showrooms and Service centers nationwide, and expert tips for the efficient operation of your vehicle. Your comments and suggestions are always welcome and will be forwarded to Ford's management for use in refining our products and services for your needs.
Ford Call Center is ready to respond to your inquiries daily from 8.00 a.m. to 6.00 p.m. on Monday to Friday, and from 8.30 a.m. to 5.00 p.m. on Saturday at 02-686-5899. Clients residing outside Bangkok may call the toll-free number 1-800-225-449.
Ford Call Center may also be reached by fax at 0-2686-5849 and postal mail at Ford Sales & Services (Thailand) Co., Ltd.
98 Sathorn Square Office Tower, 12th Fl., Unit 1410-12, North Sathorn Road, Silom, Bangrak, Bangkok 10500
Or send email to firstname.lastname@example.org